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Terms and Conditions

General

You can shop our products through our online store. If you live in the Vancouver, BC area you can request a meetup/pickup to save you the shipping costs!! (Pacific Center or Broadway-City Hall Canada Line station areas)

If you have any questions please feel free to contact us for help at info@takanoha.ca.

All merchandise remains our property until payment is fulfilled.

All prices are listed in Canadian Dollars.

For online purchases, no other payment options in addition to those displayed at checkout is accepted.  Cash is acceptable for purchases during the meetup/pickup shipping option.

Takanoha Enterprises Ltd holds the right to have minor deviations related how material, color, weight, measurements, or manufacturing, appear on our web store. This also includes type faults, price and stock changes.

Online checkout is only for Canadian orders.  For international orders, please contact us for more information.  We will guide you step by step!!

Availability and Delivery

Subject to stock availability, we aim to send our products within 24 hours of a purchase.  All orders will be shipped via Canada Post.  For larger orders there is the option of sending the package via Greyhound Courier.  Please contact us for more information.

For international orders there may be customs duties, taxes, tariffs imposed by the destination country which you may have to pay.  These charges are in addition to the shipping costs.  Takanoha Enterprises Ltd is not responsible for these changes.

Takanoha Enterprises Ltd assumes no risk of loss and title for items you purchase from this website upon our delivery of the items to the carrier.

Returns

You have the right to return a product and get a full refund or exchange, within 30 days from purchasing the goods.  We are unable to take back products that have been processed or used.  All Sale/Clearance products are final sales and no refunds/exchanges/credits will be offered.  You will cover all the shipping/packaging costs for any returns/exchanges.

Please contact us about a return before sending the product.  We will not accept any returns without our initial consent.  You will be responsible for all shipping costs due to this.

Returns/exchanges can take up to 2 weeks to process.

Revisions to these Terms and Conditions

Takanoha Enterprises Ltd  may revise these Terms and Conditions at any time.  We suggest that you visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.